Privacy Policy

1. Introduction
This Privacy Policy explains how Hikizo Private Limited (“Togilo”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website Togilo.com, mobile application, and services (collectively, the “Services”). By using our Services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use immediately.

2. Information We Collect
We may collect the following types of information:

Account Information: Name, username, email, phone number, password, and profile details.
Social Login Data: If you sign up using social media accounts (Google, Facebook, etc.), we may receive profile details as permitted by those platforms.
Usage Data: Activity logs, content interactions (such as live streams, messages, likes), and preferences.
Device & Technical Data: Device model, operating system, IP address, browser type, app version, and geolocation (if enabled).
Payment Information: Transaction details for premium features processed through secure third-party gateways.

3. How We Use Your Information
We process your data for:

Creating and managing your account.
Enabling video/audio live streaming, chat, and community interactions.
Improving app functionality, performance, and security.
Fraud detection and abuse prevention.
Customer support and resolving issues.
Sending promotional content or updates (with your consent).
Compliance with legal requirements and applicable regulations.

4. Sharing of Information
We do not sell your personal information. However, we may share data with:

Service Providers: For hosting, analytics, payment processing, and support services.
Affiliates: Within Hikizo Private Limited and its subsidiaries for operational purposes.
Legal Authorities: When required by law, court order, or to protect user safety.
Other Users: Information you choose to share publicly (such as profile, streams, messages).

5. Cookies & Tracking
We use cookies and similar technologies to:

Maintain session information and preferences.
Analyze usage patterns and improve user experience.
Provide personalized ads and recommendations (with your consent).
You can disable cookies in your browser settings, but some features may not work properly.

6. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. After that, your data will be deleted or anonymized.

7. Your Rights
Depending on applicable laws, you may have the right to:

Access your personal data.
Correct inaccurate information.
Request deletion of your data.
Restrict or object to certain processing activities.
Withdraw consent for optional data processing.
To exercise your rights, contact us at Support@hikizo.com.

8. Data Security
We use industry-standard security measures to protect your data from unauthorized access or disclosure. However, no system is 100% secure, so please use strong passwords and protect your account.

9. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If we learn that we have collected such data, we will delete it immediately.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or our website. Continued use of our Services after updates means you accept the new terms.

11. Contact Us
For questions or requests regarding this Privacy Policy, contact us at:

Email:Support@hikizo.com